If You've Already Booked an Activity:
To cancel an approved and booked activity, use the app or contact Customer Care via the Help Center.
If You Haven't Booked Yet:
For pending bookings, please reach out to our team by responding to the approval email you've received. In this case, you have two options:
- Cancel Voucher and Application: If you no longer wish to proceed with the activity, we can assist you in canceling the voucher and application.
- Change Activity: Alternatively, if you'd like to switch to a different activity, please check our guidelines for rules and conditions.