Partner Resource Center

Why is the widget not displayed on my website?

If the widgets don't display correctly it can have different reasons. Please make sure you have:

  1. Turned off any browser ad blockers
  2. Generated the scripts from our Integration tools section
  3. Pasted both codes, the code snippet and analytics code onto your page.
    The analytics code is often forgotten, but mandatory to display the widget. Please find more information in How to install the Integration Analyzer
  4. Emptied your cache file and refreshed the page (after having installed the analytics code correctly)

If the widget still don't show, please send us the page and the script you used to If possible, please also send us a screenshot (e.g. of the error message).

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