Partner Resource Center

I have issues signing up to the Partner Program?

You might face some issues when signing up for the GetYourGuide Partner Program. This could be possible reasons:

1. Email address was not excepted
2. Password was not accepted
    2.1 Password did not contain all requirements
    2.2 Password is similar to your email address
    2.3 Passwords do not match
3. I did not receive the sign-up confirmation email?


1. Email address was not excepted
There will be a notification: “This email is already taken.”
You or your company have already signed up using the chosen email address.


Solution:
In this case there is no need to create another partner account. Just try to log in here please. In case you do not remember your password please request a new password here .


2. Password was not accepted

2.1 Password did not contain all requirements
There will be a notification: “Enter a strong password”


Solution:
Please make sure that your password contains all requirements:



2.2 Password is similar to your email address
There will be a notification: “Your password must not be similar to your email address.”
Due to security reasons your password and your email address must not be similiar.


Solution:
Please choose a password that is not similar to your email address, e.g. containing your name, company name or blog name.


2.3 Passwords do not match
There will be a notification: “Check that your passwords match.”
The password that you entered to confirm your password does not match


Solution:
Please make sure to insert the identical password.


3. I did not receive the sign-up confirmation email?
After successfully signing up you will receive an email to confirm your partner account.


In most of these cases the sign - up confirmation email ends up in the spam folder. Please make sure to check your spam folder accordingly to confirm your partner account with us.

Another reason could be a misspelling or typo in the email address during the sign up process. If you think this might be the reason please contact our Partner Support.

For more information about the sign up process also see Signing up to the GetYourGuide Partner Program

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